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Customer Success Manager: AI-Powered & Retention
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-01-27
Listing for:
Robin
Full Time
position Listed on 2026-01-27
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, CRM System
Job Description & How to Apply Below
A tech company in Boston seeks a Customer Success Manager to own the full customer lifecycle, including onboarding, relationship management, and renewal. The ideal candidate will have SaaS/B2B experience and a proven track record in customer success metrics. The company embraces hybrid work, encouraging collaboration while maintaining flexibility.
This role offers a competitive salary, significant commission potential, and comprehensive benefits focused on employee well-being and professional growth.
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