Customer Support Assistant

Park 6 Logistic is a forward-thinking logistics and operations company committed to delivering efficiency, reliability, and premium service across every interaction. We believe strong brands are built through meaningful human connections, and we are continuously investing in talent that represents our values with professionalism and integrity.

We are seeking a detail-oriented and proactive Customer Support Assistant to join our team in Boston, MA. This role plays a key part in ensuring excellent customer experiences by providing timely support, coordinating information, and assisting internal teams with daily operations. The ideal candidate is organized, communicative, and eager to grow within a professional logistics environment.

• Respond to customer inquiries in a professional and timely manner
• Assist with order tracking, service updates, and general account support
• Maintain accurate customer records and documentation
• Coordinate with internal departments to resolve customer requests efficiently
• Support daily administrative and operational tasks related to customer service
• Ensure a high standard of service and customer satisfaction

• Competitive salary ($48,000 – $52,000 annually)
• Growth and advancement opportunities
• Supportive and professional work environment