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Bilingual & Member Support Specialist
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-01-24
Listing for:
Humana Inc
Full Time
position Listed on 2026-01-24
Job specializations:
-
Customer Service/HelpDesk
Bilingual -
Healthcare
Job Description & How to Apply Below
A healthcare service provider is seeking a Consumer Service Operations Representative to assist members with benefit decisions. This virtual role requires empathy, strong communication, and critical thinking skills. The ideal candidate will have at least 2 years of customer service experience and be proficient in Microsoft Office. Responsibilities include engaging with members through inbound calls, assessing eligibility for programs, and accurately entering information into systems.
A compassionate service orientation is essential to thrive in this dynamic environment.
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