Customer Support Specialist

Company Description

Park 6 Logistic is a growing logistics and operations‑focused company dedicated to delivering reliable, efficient, and well‑coordinated solutions for our clients. We pride ourselves on structure, accountability, and teamwork, fostering an environment where professionals can develop their skills while contributing to meaningful, real‑world projects. Our operations are built on precision, communication, and a commitment to excellence.

We are seeking a Customer Support Specialist to serve as a key point of contact between our company and our clients. This role focuses on delivering clear, timely, and professional support while ensuring a positive customer experience. The ideal candidate will play an essential role in maintaining service quality, resolving inquiries, and supporting internal teams with accurate information and coordination.

• Respond to customer inquiries via phone, email, and internal systems in a timely and professional manner
• Provide accurate information regarding services, processes, and order status
• Identify and resolve customer concerns while maintaining a solution‑oriented approach
• Document interactions and maintain organized records within internal systems
• Collaborate with internal departments to ensure smooth communication and issue resolution
• Support ongoing process improvements by identifying recurring customer needs or challenges

• Strong written and verbal communication skills
• Professional demeanor with a customer‑focused mindset
• Ability to manage multiple inquiries efficiently and prioritize tasks
• Attention to detail and strong organizational skills
• Comfortable working in a structured, fast‑paced environment
• Ability to learn internal systems and processes quickly

• Competitive salary ($52,000 – $56,000 annually)
• Growth opportunities within the company
• Professional and supportive work environment
• Ongoing training and skill development
• Stable, full‑time position with long‑term potential