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Global Customer Experience Enablement Lead - Hybrid

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Manulife
Full Time position
Listed on 2026-01-20
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 92475 - 160290 USD Yearly USD 92475.00 160290.00 YEAR
Job Description & How to Apply Below
A leading financial services provider is seeking a Customer Experience Specialist in Boston to drive adoption of innovative customer insights platforms. This role requires strong storytelling and analytical skills to communicate and enhance the value of tools like VOICE. Applicants should have over 4 years of experience in consulting or customer experience, and a preference for those with a degree from a top-tier university.

This position offers a salary range of $92,475 - $160,290 and promotes a collaborative hybrid work environment.
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