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Patient Care & Service Specialist II

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Mass General Brigham
Full Time position
Listed on 2026-01-20
Job specializations:
  • Customer Service/HelpDesk
  • Healthcare
Salary/Wage Range or Industry Benchmark: 18.22 - 26.06 USD Hourly USD 18.22 26.06 HOUR
Job Description & How to Apply Below
A leading healthcare organization in Boston is seeking a Customer Service Representative to enhance service delivery and patient transport operations. The ideal candidate will possess excellent customer service skills and communicate effectively, managing a high volume of calls while remaining calm. Responsibilities include handling patient requests, ensuring timely deliveries, and supporting emergency situations. This role requires onsite presence and involves physical demands such as standing and lifting.

Competitive pay ranging from $18.22 to $26.06 per hour is offered.
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