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Enterprise CS Manager — AI‑First SaaS, Travel
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-01-18
Listing for:
Box
Full Time
position Listed on 2026-01-18
Job specializations:
-
Customer Service/HelpDesk
Technical Support -
IT/Tech
Technical Support
Job Description & How to Apply Below
A leading tech firm in Boston is seeking a Customer Success Manager to effectively onboard and manage enterprise accounts. In this role, you'll foster relationships, drive product adoption, and ensure customer satisfaction. Ideal candidates possess 3+ years in customer success in a SaaS environment, excellent communication skills, and a proactive approach to customer engagement. The company values diversity and encourages applicants from all backgrounds to apply.
Travel may be required up to 40%.
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