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Customer Success Specialist: Onboarding Retention
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-01-17
Listing for:
BizzyCar
Full Time
position Listed on 2026-01-17
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
A growing software company in Boston is seeking a Customer Success Specialist to manage customer accounts and ensure they derive maximum value from the platform. This hands-on role involves onboarding, training, and supporting customers, with a strong focus on retention and growth. Ideal candidates have a Bachelor's degree and 2+ years of experience in a customer-facing role, preferably in SaaS.
This position offers competitive compensation and a collaborative work environment.
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