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Cloud Computing

Senior Manager, Digital CS Operations & AI Automation

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Klaviyo
Full Time position
Listed on 2026-01-16
Job specializations:
  • Customer Service/HelpDesk
    Cloud Computing
Salary/Wage Range or Industry Benchmark: 152000 - 228000 USD Yearly USD 152000.00 228000.00 YEAR
Job Description & How to Apply Below
A leading technology firm in Boston is searching for a Senior Manager of Customer Success Operations. This role requires deep expertise in customer success within a B2B SaaS environment and focuses on operationalizing tools and processes to enhance customer engagement. The ideal candidate should have strong analytical skills and experience with automated workflows that power customer success initiatives. A competitive salary range of $152,000 to $228,000, along with a comprehensive benefits package, is offered.
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Position Requirements
10+ Years work experience
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