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Customer Success Mgr./ CSM

Strategic Customer Success Manager – AI-Powered SaaS

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Robin Powered, Inc.
Full Time position
Listed on 2026-01-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Job Description & How to Apply Below
A forward-thinking workplace solutions company is seeking a Customer Success Manager who will own the entire customer lifecycle from onboarding to renewal. In this hybrid position, you'll work closely with various teams to ensure customer satisfaction and drive engagement. The role requires experience in managing SaaS customer relationships and achieving Net Revenue Retention goals. You'll thrive if you enjoy managing complex relationships and are passionate about the benefits of hybrid work.
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