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Event Manager / Planner

Closing Front Desk Supervisor: Guest Experience Lead

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: New York Sports Club
Full Time position
Listed on 2026-01-14
Job specializations:
  • Customer Service/HelpDesk
    Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 150000 - 200000 USD Yearly USD 150000.00 200000.00 YEAR
Job Description & How to Apply Below
A local fitness club in Boston, MA, is seeking a Front Desk Supervisor to lead the customer service team. This full-time role involves providing excellent member experiences, managing staff, and ensuring operational excellence. The ideal candidate will have 2–3 years of customer service experience and at least 1 year in a supervisory position within the fitness or hospitality sectors. The role requires strong communication skills and a passion for fitness, with a focus on building nurturing relationships with members.
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