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HelpDesk/Support Technical Support Customer Service Rep

Client Success & Support Specialist

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Crowe
Full Time position
Listed on 2026-01-13
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Service Rep
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A leading consulting firm is seeking a Customer Care representative to serve as a primary contact for clients, ensuring exceptional service throughout their lifecycle. This role involves supporting client inquiries, retaining relationships, and managing technical support. Candidates should have a Bachelor's degree and 2-4 years of customer support experience, along with proficiency in Microsoft Suite and a preferred background in Hub Spot.

The position offers a dynamic environment with opportunities for growth and development.
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