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Customer Success Mgr./ CSM Client Relationship Manager HelpDesk/Support CRM System

Director of Customer Success — Enterprise Life Sciences

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Salesforce
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager, HelpDesk/Support, CRM System
Salary/Wage Range or Industry Benchmark: 188200 - 273000 USD Yearly USD 188200.00 273000.00 YEAR
Job Description & How to Apply Below
A leading CRM company is seeking a Customer Success Director in Boston, MA. The role entails fortifying customer relationships, managing escalations, and ensuring optimization of Salesforce's services. Candidates should have over 9 years of experience in Customer Success or consultancy, showcasing their consultative and executive engagement skills. This full-time position offers a competitive salary range of $188,200 - $273,000, reflecting a commitment to excellence in customer service.
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