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Technical Support

Strategic Customer Success Partner - Cyber SaaS

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Cybersecurity Company
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below
A leading cybersecurity organization in Boston is seeking a Customer Success Associate to build strong relationships and ensure customers achieve value from the platform. This role involves guiding clients, monitoring health metrics, and collaborating internally to address customer needs. Successful candidates will have a Bachelor’s degree and experience in customer-facing roles, with strong communication skills and familiarity with CRM tools.

The position offers a competitive salary and comprehensive benefits package.
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