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Enterprise CX Leader — AI-Driven Support & Adoption

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Maven AGI
Full Time position
Listed on 2026-01-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
A leading AI enterprise platform in Boston seeks a Customer Experience Manager to build long-term relationships with enterprise clients. This role entails onboarding, AI solutions adoption, and driving customer success. Candidates should have over 7 years of experience in customer success or account management, particularly in SaaS or AI environments. Strong communication and relationship-building skills are essential, along with a customer-first mindset.

The company offers a competitive compensation package and values diversity in its workforce.
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