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Technical Support Customer Success Mgr./ CSM

Enterprise SaaS Onboarding Specialist – Adoption Leader

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: EvenUp
Full Time position
Listed on 2026-01-27
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A leading technology company in Boston is seeking a Customer Onboarding Specialist to manage post-sale onboarding for new customers. This role involves leading onboarding sessions, coordinating with cross-functional teams, and ensuring customer satisfaction through effective training. The ideal candidate should have over 5 years of experience in customer onboarding, a strong understanding of SaaS technologies, and excellent communication skills.

This role offers a competitive salary and benefits package, along with the opportunity to work in a collaborative and innovative environment.
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