Client Service Representative

Client Service Representative –
The Hollister Group

Our client, a financial/investment firm in Boston, is looking to hire a contract to hire Client Service Representative for their busy office. This position is a phone-based role with heavy interaction with clients. The role requires solid customer service experience, interest in a financial/investment environment, strong attention to detail, organizational and multitasking skills, and the ability to manage a variety of responsibilities.

This position will be 5 days/week onsite, 35 hours per week.

Compensation: $21 per hour*

• Rate listed not guaranteed – potential offers vary based on experience level, qualifications, and internal equity and may be outside of this range.

Applicants must be able to work onsite 5 days per week to be eligible for this position.

If you are interested and meet the qualifications below, apply with your resume for more information!

Responsibilities

• Taking inbound phone calls from potential and existing clients
• Processing transactions, researching account issues, answering account related questions
• Documenting all information in system
• Perform additional duties/projects as needed

Qualifications

• AA or BA degree required, 0-2 years of experience required (financial internship/co‑op experience highly preferred)
• Must be proficient in Microsoft Office
• Detail‑oriented, organized, excellent communication skills both verbal and written
• Must be driven, self‑starter and have strong analytical skills
• Tactful, adaptable, coachable; able to take direction and follow instructions

Our Commitment to Diversity, Equity & Inclusion

The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under‑represented in their respective occupation or position.

Referrals increase your chances of interviewing at The Hollister Group by 2x.

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