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Account Management Support Retention Equity
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-01-12
Listing for:
Perk
Full Time
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A global technology company is seeking an energetic Account Management Support Specialist to improve customer experiences and assist with operational tasks. The role focuses on managing customer inquiries using Zendesk, driving retention strategies for at-risk accounts, and supporting account managers. Ideal candidates possess strong communication skills, creativity in problem-solving, and a detail-oriented approach. The position offers competitive compensation, 20 vacation days, and additional benefits, providing a robust work-life balance.
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