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Customer Success Pro: Drive Retention

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Apptopia
Full Time position
Listed on 2026-01-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 150000 - 200000 USD Yearly USD 150000.00 200000.00 YEAR
Job Description & How to Apply Below
Position: Customer Success Pro: Drive Retention & Growth
A dynamic mobile data company located in Boston is looking for a Customer Success Manager (CSM) to understand client needs and drive product usage. The ideal candidate will have 1-3 years of customer success experience and strong communication skills. You'll play a vital role in shaping products through client feedback while implementing strategies to reduce churn. This position offers the chance to work in a fast-paced and innovative environment.
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