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Program Assistant: Client Support & Policy

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Metro Housing|Boston
Full Time position
Listed on 2025-12-07
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
  • Administrative/Clerical
Job Description & How to Apply Below
Position: Housing Program Assistant: Client Support & Policy Help
A local housing authority in Boston seeks a full-time Call Center and Walk-in Program Assistant to support HCV callers and in-person visitors. This entry-level role demands strong knowledge of housing policies, excellent communication skills, and the ability to handle multiple tasks in a fast-paced environment. Ideal candidates will possess an associate's degree or equivalent experience and be bilingual in Spanish.

Responsibilities include answering inquiries, maintaining records, and providing necessary information.
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