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Strategic CSM: Drive Adoption
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-01-12
Listing for:
Innov8 Testing
Full Time
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Technical Support -
IT/Tech
Technical Support
Job Description & How to Apply Below
A leading technology firm in Boston is seeking a Customer Success Manager to ensure clients receive maximum value from testing solutions. This role involves managing post-sales customer relationships, driving product adoption, and collaborating with technical teams. Ideal candidates should have 3-5 years of experience in customer success or account management, particularly in telecom or SaaS. Competitive salary and benefits are offered in a hybrid work environment.
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