Head of Customer Success - Build CS from Ground
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-01-27
Listing for:
Hikemedical
Full Time
position Listed on 2026-01-27
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support, Client Relationship Manager
Job Description & How to Apply Below
A healthcare innovation company based in Boston is looking for a Customer Success Leader to manage key client relationships and ensure successful deployment of their proprietary 3D-printed insoles. Ideal candidates will have 6–10+ years of experience in customer success within large enterprise environments. The role includes onboarding, relationship management, and driving customer satisfaction in a fast-paced setting.
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