Program Associate – Workforce Utilization & Contracts

Job Description

The Massachusetts Port Authority is Going Above and Beyond™ for your career. We are a dynamic organization that connects people and businesses to the global community by air, land, and sea. Our employees are essential in moving planes, cargo, and cruise ships safely, efficiently, and sustainably. We are an economic engine, managing real estate assets where people live, work, and play.

Together, the properties we own and operate generate $20 billion for the region’s economy.

Massport’s Office of Diversity, Equity & Inclusion/Compliance is committed to fostering an agency-wide culture that values the diversity of talent, ideas, and backgrounds across all business streams of the Authority. We strive to ensure fairness and equity in our operations, policies, and practices. Our team prides itself in supporting our neighboring communities, our broad range of stakeholders, and nurturing an environment where our colleagues are respected and valued for their uniqueness, individuality, and contribution to the Authority’s overarching mission.

As a Program Associate – Workforce Utilization & Contracts, you bring a strong commitment to equity and fairness, applying sound judgment, clear communication, and analytical rigor to ensure compliance and uphold inclusive participation across all projects. You excel at building trust with diverse stakeholders, translating complex requirements into practical guidance, and maintaining professionalism and objectivity in sensitive situations. You stay organized, attentive to detail, and adaptable—moving seamlessly between data compilation and document review, stakeholder engagement, and on-site presence to advance transparent, ethical, and accountable program outcomes.

• Administers workforce utilization requirements and ensures contractors understand and follow all applicable compliance rules, regulations, and contract provisions.
• Monitors compliance through system reviews, audits, documentation checks, and site visits, with escalation of significant issues when appropriate.
• Coordinates with project teams and contractors to ensure timely, accurate reporting and complete documentation of site visits, certifications, and participation efforts.
• Analyzes data, prepares performance and compliance reports, supports investigations, and represents the department on committees and in the use of the Compliance Management System.

• Bachelor’s degree or equivalent experience, with 3–5 years in diversity/compliance, HR, audit, business, procurement, construction project management, or a related field.
• Strong communication, presentation, administrative, and time‑management skills, with the ability to handle high‑volume work accurately and independently while maintaining confidentiality.
• Knowledge of contract administration and the interpretation of laws, regulations, and policies, with an understanding of compliance, workforce utilization, and DEI principles, as well as experience working with diverse business enterprises.
• Proficiency in Microsoft Office and web‑based tools, strong critical‑thinking, and interpersonal abilities.

Collaboration with colleagues at all levels of leadership from all different disciplines, from Aviation to Maritime and beyond. Every day is different at Massport and the breadth of our impact on the Massachusetts region through our facilities provides many opportunities for our employees to grow, learn, and explore the many areas of our business. Our business is all about connecting. We support and take pride in the employees that make those connections possible each and every day.

• Work/life balance
• A supportive and inclusive culture
• Opportunities for growth
• Providing safe, healthy, and secure work environment
• Supporting the people and businesses of New England
• Achieving results and having positive impact
• Being good neighbors in the communities we serve
• Protecting the environment