Group Concierge & Events Lead; Upsell Focus
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-03-12
Listing for:
Hornblower Group
Full Time
position Listed on 2026-03-12
Job specializations:
-
Business
Event Manager / Planner, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A global leader in experiences and transportation is seeking a Group Concierge in Boston, MA. This role involves driving the post-purchase process for group guests by coordinating logistics and upselling higher-value options to enhance revenue. The ideal candidate will have a bachelor’s degree and at least 1 year of experience in sales support or event coordination, demonstrating strong organizational skills and effective communication.
This position requires flexibility and the ability to manage significant event details while ensuring excellent guest service.
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