Telecom Expense Management Analyst

Telecom Expense Management Analyst

Boston, MA

Type: Contract

Category: Business Analysis

Industry: Government

Rate: $45.00 to $55.00/hr w2

Onsite 5 days a week in Boston, MA

Our client operates one of the nation’s largest mass transit systems, serving millions of residents across a broad regional network of bus, rapid transit, streetcar, trolley, and commuter rail services. The organization maintains a diverse fleet and extensive infrastructure to deliver dependable public transportation and continues a long tradition of innovation and progress.

• Analyze and interpret telecommunications billing data to validate charges and identify cost‑saving opportunities.
• Develop reports and presentations to communicate findings to management and stakeholders.
• Track and monitor KPIs for telecommunications usage, costs, uptime, and time to repair.
• Review contracts to ensure favorable rates and terms, with knowledge of ITT
  72 considered a plus.
• Collaborate with vendors to resolve billing disputes and service issues.
• Stay current on telecommunications technologies and industry trends.
• Maintain accurate and up‑to‑date records of all telecommunications assets and services.
• Verify E‑911 location information for applicable services.
• Identify and implement process improvements to streamline expense management.

• 5 or more years of experience in telecommunications expense management with a clear focus on expense management versus general telecom analysis.
• Hands‑on TEM experience on the cellular side with emphasis on cost controls.
• Advanced SQL and Excel proficiency for data analysis and reporting.
• Familiarity with ITT
  72 (preferred).

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre‑tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked‑in state/locality.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.