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Head of Business Operations; COO

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: AI81Works
Full Time position
Listed on 2026-01-25
Job specializations:
  • Business
    Operations Manager, Business Management, Business Analyst
  • Management
    Operations Manager, Business Management, Program / Project Manager, Business Analyst
Salary/Wage Range or Industry Benchmark: 250000 USD Yearly USD 250000.00 YEAR
Job Description & How to Apply Below
Position: Head of Business Operations (COO)

Locations

Any location (Remote/Hybrid with travel)

Reports to

CEO / Executive Leadership Team

About AI81

Works LLC

AI81

Works is a pioneering executive search and strategic advisory firm specializing in Data & AI leadership. Our AI91™ platform, combined with deep industry expertise, enables us to accelerate digital transformation for Fortune 100 and Global 1000 enterprises worldwide. We operate at the intersection of technology and leadership, delivering executive search, strategy advisory, and leadership development services.

Role Overview

AI81

Works is seeking an experienced Head of Business Operations to oversee and strengthen the company’s operational framework across the world. This role, akin to a COO, will be pivotal in driving operational excellence, scalability, and cross-functional collaboration to support sustained growth in a fast-evolving Data & AI executive search environment.

Key Responsibilities
  • Lead and optimize day-to-day operations across business units to ensure efficiency, quality, and scalable processes.
  • Collaborate closely with leadership teams across business development, advisory, and technology to align operations with strategic objectives.
  • Develop and implement operational policies, standards, and performance metrics to support growth and client satisfaction.
  • Oversee financial planning, budgeting, and resource allocation in partnership with finance and executive leadership.
  • Lead process improvement initiatives leveraging technology and data-driven insights to enhance productivity.
  • Manage vendor and partner relationships to ensure high service levels and cost-effectiveness.
  • Drive onboarding, development, and retention strategies for internal teams to build strong operational capabilities.
  • Ensure regulatory compliance, risk management, and data privacy standards are upheld across regions.
  • Provide regular reporting and analysis of operational KPIs and progress towards objectives to the CEO and Board.
  • Support and enable smooth scaling of AI81

    Works’ platform and global executive search operations.
Qualifications
  • 15+ years of progressive operational leadership experience, preferably in executive search, professional services, or technology sectors.
  • Proven track record of managing multi-regional operations with complex stakeholder environments.
  • Strong analytical, organizational, and problem-solving skills with a strategic mindset.
  • Experienced in leading cross-functional teams and driving process improvements at scale.
  • Comfortable working in fast-paced, high-growth environments within Data, AI, or tech-related sectors.
  • Excellent communication, negotiation, and interpersonal skills to work effectively with internal teams and external partners.
  • Demonstrated ability to manage financial performance and operational risks.
  • Bachelor’s degree required; MBA or relevant advanced degree preferred.
Why Join AI81

Works?
  • Work at the cutting edge of Data & AI leadership placement and transformation advisory.
  • Partner with some of the world’s most prestigious global enterprises and top-tier executives.
  • Join a collaborative, innovative team leveraging AI-enabled platforms for transformative impact.
  • Competitive compensation and benefits package with opportunities for growth and development.
Interested?

Send an email to  with your Resume and Cover Letter and mark it with the Job title.

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