Oliver Wyman - Telco & Quotient - Engagement Manager

Who We Are?

Oliver Wyman is a global leader in management consulting. With offices in 60 cities across 29 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 5,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities.

Oliver Wyman is a wholly owned subsidiary of Marsh & McLennan Companies (NYSE: MMC). For more information, visit

Practice Groups:
Consumer, Telco, & Technology (CTT) & Performance Transformation (PT)

Location:

Boston, Chicago, New York, Dallas

Role:
Telco + Quotient - Engagement Manager

In Consumer, Telco, and Technology (CTT), we see consumer-facing industries converging, with technology continuing to disrupt all business models, and B2C, B2B and B2B2C services models ever-growing. We are aiming to build new Partner connections by bringing together those serving consumer facing businesses, such as retailers, as well as technology, communications, media and services, in order to further elevate our narratives and exco-relevance while maintaining deep sub‑sector capabilities.

Oliver Wyman helps players in the converged communications industry (fixed‑line operators, Internet‑service providers, cable TV operators, mobile operators, wholesale operators, and private equity groups) to develop value growth strategies, improve their offers and go‑to‑market performance, and maximize organizational effectiveness.

Our clients are some of the world's most successful companies: wireless and wireline equipment and communications service providers, enterprise IT, consumer electronics, and semiconductor companies; and broadcasters, publishers, platform operators, online and entertainment companies. We work collaboratively with our clients' leaders, employees, stakeholders, and customers to jointly define, design, and achieve lasting results.

With Quotient - AI by Oliver Wyman, we combine the firm's proficiency in AI implementation, deployment, and strategic advisory with our deep industry expertise. We take pride in being impact‑makers, assisting our clients in moving beyond the hype about the potential of AI to deliver real value and achieve meaningful outcomes. At the same time, we’re constantly looking ahead, striving to keep ourselves and the clients we serve at the forefront of technology.

We’re prepared to embark on this exciting journey as we empower your organization to thrive in the ever‑evolving AI landscape.

Engagement Managers are critical leaders within our consulting team, working side‑by‑side with our clients. The position offers excellent career and growth opportunities for talented, highly motivated professionals with relevant prior experience. Initial responsibilities typically include:

• Providing day‑to‑day leadership of client projects and aspects of the client relationship and commercial process within those relationships, teaming with Partners and sharing responsibility for the success of a specific engagement(s)
• Leading and managing complex programs to ensure on‑time delivery that meets agreed upon goals, leveraging Oliver Wyman best practice, their own expertise and the firm's technical competence
• Guiding and influencing clients in an informed way across all situations including execution of the commercial process, becoming trusted advisors.
• Engaging fully in building business by identifying new and expanded opportunities
• Creating exciting and additive intellectual capital through thought leadership, and being knowledgeable on a broad range of adjacent topics.
• Developing others and building a followership as part of their asset building for the firm
• Leading firm building activities, seen as a role model for firm values with a strong personal brand within and outside of the firm and are well regarded by Partners, peers, and clients
• Overseeing and guiding the consulting team as they develop hypotheses, review…