Administrative Assistant; Rockland Street Elderly Housing

Administrative Assistant (Rockland Street Elderly Housing)

Boston, MA, USA •

Mission Hill, MA 02120, USA

Posted Friday, November 28, 2025 at 5:00 AM

Winn Companies is looking for an
Administrative Assistant
to join our team at
Mission Main Apartments,a 535-unit affordable housing and market community located in
Boston, MA.

In this role, you will assist with daily administrative procedures and special projects. You will also specialize in handling front-office customer service and communication with residents via phone, email, and in-person. You will also be performing essential administrative tasks like processing work orders, managing files, collecting payments, and maintaining office efficiency by monitoring inventory and ordering supplies. A key part of the communication involves using Knock to track and manage all property inquiries.

Please note that the schedule for this position is:
Monday through Friday, from 8:30AM to 5:00PM. Additionally, this position offers a pay range of $19.10 - $23.14 per hour, based on experience.

Responsibilities

• Provide office support, including: maintaining files, ordering office supplies, handling incoming and outgoing mail, and facilitating overnight shipping.
• Assist department operations, including: create department check requests, file paid invoices, prepare organizational charts and presentations, book meetings, and set up conference rooms.
• Update property management team on existing or potential problems.
• Provide backup for receptionist and special projects as needed.

Requirements

• High school diploma or GED equivalent.
• Less than 1 year of relevant work experience in property management or a similar customer service role.
• Excellent organizational and recordkeeping skills.
• Outstanding customer service skills including de-escalation and conflict resolution.
• Ability to exercise good judgment and apply initiative.
• Ability to plan, organize, and prioritize work.

Preferred Qualifications

• Experience in property management industry.
• Ability to speak and read/write in Spanish.
• Proficiency with Microsoft Office applications.

Regular full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees);
Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability;
Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

A job you can be proud of

A job that challenges you

A job you can learn from

A team that cares

About Us:

Winn Companies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico.

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you r passion for excellence can help us make a positive impact in the lives of real people every day.

If you are a California Resident, please see our Notice of Collection here .

Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.