Client Service Coordinator

Overview

Client Service Coordinator to $60K - Break Into Commercial Real Estate! Our client, a global commercial real estate owner and operator, is seeking a Client Service Coordinator to support tenants and the property management team. In this role, you will serve as the first point of contact in the property management office, delivering an exceptional experience to tenants and visitors while handling a variety of administrative and operational tasks.

This is an excellent opportunity for a customer-focused individual with 1+ years of hospitality or administrative experience.

• Location:
  
  Boston, MA
• Work Model:
  In Office
• Degree:
  Required

• Serve as the first point of contact for tenants and visitors in the property management office; create a warm, professional experience for guests
• Answer and route tenant calls and manage requests
• Support property management with monthly rent statement distribution and timely invoice processing
• Schedule services and contracted work with vendors and building operations
• Handle incoming and outgoing mail, overnight deliveries, courier services, and daily freight/loading dock schedules
• Maintain office organization including files, directories, and emergency contact lists
• Monitor and restock office supplies and refreshments and assist with catering needs
• Promote building amenities and programming and assist the property management team with special projects and tenant communications

• At least 1 year of experience in a customer-facing role within hospitality, commercial real estate, or a professional office setting
• Strong proficiency with Microsoft Office and general computer skills
• A polished, professional presence with excellent verbal and written communication skills
• A friendly, service-oriented mindset and genuine passion for delivering top-tier customer service
• Strong attention to detail, organization, and follow-through in a fast-paced environment
• Enthusiasm for growing within commercial real estate while remaining focused on administrative and client service responsibilities

Join a highly respected real estate organization offering a competitive base salary, paid overtime, and an annual discretionary bonus, along with outstanding exposure to the commercial real estate industry from day one.

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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