Surgical Scheduler Coordinator, Orthopedics

Surgical Scheduler Coordinator, Orthopedics

Location:

Boston, MA

Beth Israel Deaconess Medical Center – Full‑time, Day shift.

Schedule:

Monday–Thursday 8:00 AM – 4:30 PM;
Friday 7:30 AM – 4:00 PM. Potential hybrid work after probation.

Provides support for leadership positions and a division or department by coordinating administrative work, projects and staff. Performs various administrative functions requiring in‑depth knowledge of departmental programs, operations, services, and hospital policies and procedures.

• Screens telephone calls and access for high‑level positions, deciding which individuals need face‑to‑face meetings, referring other managers, or resolving situations. Schedules and prepares for diverse and complex appointments, meetings and travel arrangements.
• Oversees planning and preparation for committees. Distributes minutes and prepares agenda, materials and committee work.
• Plans, coordinates and makes recommendations in preparation for high‑profile programs and events for the department.
• Independently composes and edits complex and sensitive correspondence, reports and documents for final approval by manager.
• Compiles, analyzes and summarizes data from multiple sources to create detailed complex documents, reports and high‑level presentations.

• High School diploma or GED required;
  Associate’s degree preferred.
• 3–5 years related work experience required.
• Advanced skills with Microsoft applications (Outlook, Word, Excel, PowerPoint, Access) and other web‑based applications. Capability to produce complex documents, perform analysis and maintain databases.

• Decision Making:
  Ability to make decisions guided by precedents, policies and objectives.
• Problem Solving:
  Ability to address varied problems, requiring analysis or interpretation of the situation using observation, knowledge and skills based on general precedents.
• Independence of Action:
  Ability to set goals and determine how to accomplish defined results with some guidelines.
• Written Communications:
  Ability to communicate clearly and effectively in written English with internal and external customers.
• Oral Communications:
  Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
• Knowledge:
  Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with use in varied situations.
• Team Work:
  Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment.
• Customer Service:
  Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service‑oriented, respectful manner using skills in active listening and problem‑solving. Ability to remain calm in stressful situations.

• Sedentary work. Exerting up to 10 lb of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally.

$24.98 – $33.62 hourly. This is the base hourly wage range. Compensation may exceed the base rate depending on shift differentials, call pay, premium pay, overtime pay and other additional pay practices, where applicable.

Beth Israel Lahey Health is an Equal Opportunity Employer. All employing entities maintain policies of equal employment opportunity and non‑discrimination. If you need an accommodation for any part of the application process because of a medical condition or disability, please contact kerith.dickinson. Read our full Equal Employment Opportunity (EEO) Policy here.