Learning and Development Coordinator; Boston HQ

Winn Companies is looking for a Learning & Development Coordinator to join our team in Boston, MA
. As the L&D Coordinator, you ll provide essential support to keep our learning programs and systems operating efficiently. This is an exciting opportunity for someone with strong organizational and communications skills, technical aptitude, and a genuine interest in supporting professional development across the organization. This role reports to the Sr. Learning & Development Manager.

Please note that the pay for this role is $28.00--$31.00 per hour dependent on experience.

• L&D Front Line Support: Be the primary contact for training inquiries across the organization, respond to tickets submitted to the Training Helpdesk and provide responsive, professional support to Winn Companies team members.
• Learning Management System Organizer: Support daily operations and administration in our LMS, Winn Skills
  360. Schedule courses, manage enrollments, track attendance, maintain data accuracy, and generate reports for leadership.
• Program Support Champion: Play a vital administrative role supporting our flagship learning programs, including the First Line New Manager Program, New Team Member Onboarding, WinnLEAD, Maintenance University, and others.
• Learning Content Curator: Create and update content on our intranet and internal communication platforms, ensuring resources are current, accessible, and aligned with our programs.
• Learning Resource Developer: Create job aids and other support tools that ensure a positive learner experience.
• Administrative Backup: Support the functions of the L&D team through special projects, events, and other administrative needs.

• Associate s degree required (bachelor’s degree preferred)
• Experience with LMS, CRM, or project management systems and comfort learning new technology platforms quickly
• Strong proficiency using Microsoft Office applications
• Excellent critical thinking skills with the ability to analyze situations using direct observation and knowledge
• Outstanding written and oral communication skills, with the ability to clearly convey information to various audiences
• Exceptional attention to detail and organizational abilities
• Customer service mindset with a passion for helping others succeed

• Experience administering a Learning Management System
• Experience in the Property Management industry and property operations knowledge
• Experience using graphic design platforms (e.g., Photoshop, Canva, Illustrator, Figma, or similar)

Please note that this position is:

• Full time, 40 hours/week, 8 hours/day
• Hybrid In-person/Remote:
  Must be available to work in-office at our Boston location during normal business hours (flexible start/end times between 8:00 am–5:30 pm) 4 days/week with the option to work remotely 1 day/week

Regular full-time US employees are eligible to participate in the following benefits:

• Generous time off policies (including 11 paid holidays (12 for MA employees);
  Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
• 401(k) plan options with a company match
• Various Comprehensive Medical, Dental, & Vision plan options
• Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
• Long Term Disability and voluntary Short Term Disability;
  Basic Term Life Insurance and AD&D; optional supplemental life insurance
• Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
• Tuition Reimbursement program and continuous training and development opportunities
• Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
• Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)
• Flexible and/or Hybrid schedules are available for certain roles
• Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families
• To learn more, visit