Admin Assistant II

Job Description

The Executive Assistant provides high-level administrative support to the Software Chief Technology Officer (CTO), and the Vice President (VP) of Home Solutions North America & Customer satisfaction & Quality. This role requires exceptional organizational skills, discretion, and the ability to manage complex schedules and priorities across multiple time zones. The Executive Assistant acts as a trusted partner, ensuring seamless operations and communication within the leadership team and across the organization.

• Calendar & Scheduling Management
  • Coordinate and manage complex calendars for multiple executives, including prioritizing meetings and resolving conflicts.
  • Organize internal and external meetings, video conferences, and travel schedules.
• Travel Coordination
  • Arrange domestic and international travel, including flights, accommodations, transportation, and itineraries.
  • Prepare travel expense reports and ensure compliance with company policies.
• Communication & Correspondence
  • Serve as the primary point of contact for executives, screening and prioritizing emails, calls, and requests.
  • Draft, edit, and proofread correspondence, presentations, and reports.
• Meeting Preparation & Support
  • Prepare agendas, briefing materials, and presentations for leadership meetings.
  • Record and distribute meeting minutes and follow up on action items.
• Project & Administrative Support
  • Assist with special projects, research, and data analysis as requested by executives.
  • Maintain confidential files and records with the highest level of discretion.
• Cross-functional Coordination
  • Liaise with internal teams and external stakeholders to ensure smooth communication and execution of initiatives.
  • Support organizational events, leadership offsites, and strategic workshops.

• Education:
  
  Bachelor’s degree or equivalent experience.
• Experience:
  
  Minimum 5+ years supporting senior executives in a global organization.
• Skills:
  • Strong organizational and time-management skills.
  • Excellent written and verbal communication.
  • Proficiency in Microsoft Office Suite and collaboration tools (Teams, SharePoint, etc.).
  • Ability to handle sensitive information with discretion.
  • High level of adaptability and problem-solving skills.

• Professionalism and confidentiality.
• Ability to work independently and manage multiple priorities.
• Strong interpersonal skills and cultural awareness.
• Proactive and resourceful in anticipating needs.