Acute Pain Strategic Operations Manager

Overview

The Acute Pain Strategic Operations Manager will play a critical role in supporting the operations, planning, and execution of activities across the Acute Pain program. This individual will facilitate both daily and weekly huddles, provide cross-team administrative support, ensure seamless coordination of medical initiatives, and maintain tools and workflows that enable efficient and compliant execution of the team’s goals. The role requires a high level of organizational acumen, digital literacy, and the ability to collaborate across multiple teams and stakeholders.

This role is Hybrid to Vertex Boston

6 month contract

• Meeting Facilitation and Coordination – Lead daily and weekly Acute Pain huddles, including preparing and distributing agendas, taking detailed notes and tracking action items, and following up with stakeholders to ensure task completion.
• Cross-functional Administrative Support – Serve as the point of contact for Vertex administrative functions including New Activity Forms (NAFs), contracting, finance, HR, and other operational touchpoints; manage Microsoft Teams channels and ensure effective content organization and communication; provide support and training for business tools (e.g., Microsoft Teams, Smartsheet) to enhance digital literacy and team efficiency.
• Event & Congress Support – Coordinate local and regional congress logistics (tracking deliverables, managing travel and booth logistics, documentation, HCP/TL events).
• Content and Communication Support – Assist in drafting, coordination, and finalization of internal and external content in collaboration with cross-functional stakeholders.
• Onboarding – Manage and execute onboarding processes for new team members to ensure quick integration into the team and tools.
• Budget Management – Support budget reconciliation in partnership with the Pain Project Manager and Finance team.
• Project and Workflow Management – Maintain and optimize internal workflows, ensuring timely and efficient information flow across teams; support execution of Launch Plan tactical activities, including maintenance of the Acute Pain Tracker.

Required:

• Bachelor’s degree or equivalent professional experience
• 5+ years in an operational, project management/coordination, or administrative support role, within the pharmaceutical industry
• Advanced digital literacy with experience using Microsoft Teams, Smartsheet, and Microsoft Office 365 Suite
• Excellent organizational skills and attention to detail
• Excellent communication skills and ability to work effectively across cross-functional teams

$80-$90/HR

This job posting is for a temporary role with a third-party agency partner on assignment at Vertex Pharmaceuticals. The individual selected will be offered the role as an employee of a third-party agency partner; compensation, medical benefits, fringe benefits and other terms will be presented by the third-party agency partner upon offer. The pay rate range is a reasonable estimate of the anticipated compensation range at the time of posting.

The actual pay rate will be based on factors including skills, competencies, experience, location and other job-related factors permitted by law. This role will be eligible for overtime pay in accordance with federal and state requirements.

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