Communications & Marketing Coordinator

The Communications and Marketing Coordinator provides a variety of administrative and support functions to staff member/s of the Communications and Marketing department. With guidance from the Chief of Staff, the Coordinator provides project and logistical support to promote Dana‑Farber Cancer Institute and its collaborations to a variety of internal and external audiences in an exciting, fast‑paced department. The Communications and Marketing Coordinator may be required to interact with senior management, cross‑organizations, internal and external customers with professionalism and tact.

This position’s work location is hybrid with two or three days per week remote. The selected candidate may only work remote days from a New England state (ME, VT, NH, MA, CT, RI).

Located in Boston and the surrounding communities, Dana‑Farber Cancer Institute is a leader in life‑changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high‑risk and underserved populations.

We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School‑affiliated hospitals.

• Coordinate the administrative and project support for one or more of the dedicated team(s) within the department; may be called upon to assist other team(s) in the department based on need.
• Prepare monthly expense reports, perform Corporate Purchasing P‑card reconciliations, process requests for purchase orders, vendor payments and create invoices.
• Provide administrative support for MSA/BAA contract processing; setting‑up new vendors in payment system.
• May be responsible for compiling budgeting information and providing account reporting/analysis for the dedicated team.
• Assist with scheduling, moving, or cancelling meetings for dedicated team(s) using MS Outlook and Zoom.
• Assist in presentation development and meeting preparation.
• Perform special projects assigned by the dedicated team lead(s).
• May cover for other communications and marketing administrative support staff during absences.
• May assist with the onboarding of new staff members and training of new communications and marketing coordinators/administrative support staff.
• May be asked to be a representative in committees, cross‑department responsibilities and/or task forces.
• Help organize events, including coordination of activities for department.
• Answer department phone lines and triage and/or fulfill request as needed.
• Responsible for general office duties such as copying, filing, faxing, sorting mail, greeting visitors, and maintaining the cleanliness of office area as needed/when on‑site.
• Produces reports, spreadsheets, presentations, or other documents as needed.

• Bachelor’s degree required.
• 1 year of relevant experience working in marketing, communications or comparable business environment required.

• Excellent written and verbal communication and interpersonal skills.
• Knowledgeable of computer applications including Microsoft Office, Microsoft Outlook, Microsoft Teams, Excel, PowerPoint, and Zoom.
• Ability to learn new computer applications (MPC, People Soft).
• Strong customer service skills and the ability to interact professionally with peers, leadership, and external contacts.
• Ability to maintain confidentiality and pay attention to detail.
• Excellent ability to organize, prioritize and follow‑through on projects.
• Understanding of the Institute’s policies and procedures.
• Ability to teach others through the modeling of their behavior.
• Critical thinking skills.
• Ability to identify Institute resources and take a proactive approach to problem solving.
• Demonstrated ability to coordinate complex projects and other assignments.
• Ability to work independently and take a proactive approach to managing workflow and project work…