Executive Assistant to CEO

Ready To Help Us Transform Healthcare? Bring Your True Colors To Blue.

The Executive Assistant to the current President and Chief Executive Officer (CEO) will provide executive level administrative support and coordination on behalf of the executive. In this role, you will interact extensively with external and internal stakeholders. The Executive Assistant extensively interfaces between multiple outside parties, normally working with information that is of a critical and sensitive nature. A high degree of initiative is required in preparing reports or presentations, resolving issues, coordinating a complex individual schedule and maintain / building relationships.

For this role, we are seeking candidates local to our Boston, MA office.

• Coordinates executive's calendar, meetings, schedule, travel arrangements, expense reports, and prepares requisite materials. Consults with executive and Chief of Staff as needed to solicit information, provide critical updates and to coordinate information and priorities. Consults with contacts from multiple external boards for the purposes of complex scheduling requests.
• Responds to a wide variety of requests for information, policies and procedures, and executive action. Analyzes needs and problems, and determines approach and priority. Takes initiative to research technical or out of policy questions. Evaluates and refers matters for appropriate handling, and coordinates, compiles and documents relevant data and background information to support executive decision making or problem resolution.
• Represents the CEO to a wide variety of constituents. Builds relationships, proactively resolves issues and is up to date on current market, industry and company trends.
• Performs a broad range of administrative coordination and support duties requiring extensive communication within and outside the company. Execution of assignments requires a high degree of independent action, considerable judgment and analytical skill.
• Applies multiple software applications at an advanced level. Plans, organizes and compiles data. Analyzes needs and problems, researches facts, determines approach, and coordinates information retrieval, control and documentation procedures
• Exercising creativity, initiative and an understanding of the executive objective, independently manipulates systems and applications to prepare communications, or data displays. Ensures accuracy of data / sources, and researches questions or problems.
• Organizes, tracks, updates and maintains files.
• Provides support for board meetings in conjunction with the Vice President of Board Relations.

• Highly organized self-starter and team player with the ability to meet deadlines and manage multiple tasks and multiple stakeholders with a high level of customer service in a fast-paced environment.
• Demonstrated relationship building skills and finesse in working with a wide variety of internal and external constituents Extreme flexibility and willingness to shift gears and adjust thinking as business needs and organizations change.
• Advanced proficiency in Microsoft Office :
  Outlook, Word, Excel, and Power Point
• Strong verbal / written communication skills and attention to detail.
• Proactive communicator and strong ability to anticipate needs; demonstrates initiative to find opportunities to drive improvement and "go the extra mile"
• Excellent problem-solving skills and resourcefulness.
• High EQ and professionalism in managing multiple competing priorities and needs of different stakeholders
• Proven ability to maintains confidentiality within a number of key personnel and business issues.

• Minimum of ten years of executive level administrative and business experience
• BS / BA or equivalent experience

At Blue Cross Blue Shield of Massachusetts (), our mission is to show up for everyone like they are the only one. As a not-for-profit health plan, our 4,000 associates deliver on that mission every day guiding members to the exceptional care they deserve affordably, equitably, and seamlessly.

Our vibrant culture is built on five core values : be the example, be kind, be curious, be courageous, and be community focused everyday. We see these values reflected in our diversity, equity, inclusion and belonging work, a vital part of our culture and our strategy. We are a driving force in creating an inclusive environment where all associates feel valued, respected, and empowered across all levels of the organization to contribute their unique perspectives.

Our efforts have been recognized by Forbes as one of 'America's Best Employers'. We've also been named one of the 'Best Places to Work for LGTBQ+' for the ninth consecutive year.

Headquartered in Boston for more than 87 years with approximately $9.8 billion in premium revenue, we stand committed to supporting our employer customers, community and more than 3 million members in Massachusetts and across the country. We do…