Development Gift Processor Associate

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This role focuses on raising critical philanthropic funds for Tufts Medicine from individuals, corporations, and foundations. Key functions include development operations (reporting, gift and fund management, database administration, prospect development), corporate & foundation engagement, development communications, and engagement with clinicians, patients, and individual donors. The role also supports the fundraising and development team through administrative duties such as public relations, communications, special events, annual giving, memorial gift programs, donor research, relationship cultivation, donor database maintenance, and planned giving program management.

Under the general supervision of the Sr. Director of Development Operations and oversight from the Senior Development Officer, Gift Administration, this position supports operational and fundraising activities of the Tufts Medicine Development Office. Responsibilities include accurate processing of gifts and pledges, maintaining donor and financial records, generating gift acknowledgements, ensuring compliance with donor intent and IRS regulations, data management, prospect screening, event data entry, and project‑based administrative tasks.

• Bachelor’s degree OR High School Diploma or equivalent and Four (4) years of relevant experience in one of the following areas:
  Retail banking, complex data entry, development operations, gift processing, or non‑profit data management.

• Five (5) or more years of relevant experience, preferably in a healthcare or higher education setting.
• Experience with donor databases such as Raiser’s Edge; familiarity with data import tools, fund accounting, and CASE global reporting standards preferred.

• Accurately processes and maintains records for all gifts, pledges, matching gifts, and donor transactions in the donor CRM (Raiser’s Edge).
• Manages all gift scanning, payment processing, and checks depositing in compliance with Tufts Medicine policies.
• Ensures donor intent is correctly recorded and funds are properly designated; assists in resolving discrepancies with Finance.
• Reconciles daily, monthly, and year‑end gift reports with Finance and Treasury; supports audit and reporting activities as needed.
• Generates, reviews, and mails timely and accurate gift receipts, acknowledgements, and pledge reminders.
• Maintains data accuracy through ongoing cleanup initiatives, including duplicate record management, address corrections, and returned mail.
• Enters and updates constituent information, relationships, and gift designations within the donor database.
• Supports implementation of data standards and assists in documentation of procedures for gift entry and record management.
• Provides administrative and logistical support for department projects and fundraising or stewardship events.
• Provides general Development Office operational support, including answering phones, monitoring inboxes, and handling interoffice deliveries and mail pickup.
• Scans donor checks, performs data entry, and completes other financial record‑keeping tasks in compliance with IRS regulations, while maintaining strict confidentiality and handling all donor information in accordance with HIPAA, the Donor Bill of Rights, and AFP ethical standards.
• Collaborates with gift officers, finance partners, and other internal teams to provide support that ensures accurate reporting and allocation of philanthropic revenue.

• Mostly sedentary with occasional walking, standing, reaching, and operating office equipment.
• Frequently required to speak, hear, communicate, and exchange information.
• Ability to see and read computer displays and normal print; distinguish letters, numbers, and symbols.
• Requires manual dexterity to operate computer keyboard.

• Commitment to the highest standards of ethical and professional conduct in alignment with AFP and HIPAA guidelines.
• Excellent attention to detail and ability to manage multiple priorities and deadlines.
• St…