Assistant, Lab Operations

About the role

We are seeking a highly motivated Assistant, Lab Operations to join our team in Natick, MA. This role will be responsible for overseeing the day‑to‑day operational functions of our passionate, dynamic, and growing team. The ideal candidate will provide leadership in lab and office management, including onsite materials and equipment management, EH&S procedures, shipping, and office and facilities coordination. They will deliver independent, professional, customer and team‑focused, and efficient services in handling a wide range of lab and administrative‑related tasks to support the smooth functioning of the lab.

• Serve as the primary point of contact for all laboratory operations, ensuring a safe, organized, and efficient working environment.
• Manage inventory of common lab and office supplies—including cell lines, chemicals, consumables, and equipment—ensuring adequate stock levels and accurate documentation.
• Handle daily lab waste disposal in accordance with safety regulations and institutional guidelines, ensuring proper segregation, documentation, and coordination with waste management services.
• Manage shipping and receiving of laboratory materials, including biological samples, reagents, and equipment, ensuring compliance with all relevant regulations and documentation requirements.
• Act as the central liaison for lab communications, sharing key updates such as delivery schedules, facility maintenance, power outages, and other operational notices with internal teams and external partners.
• Proactively identify, troubleshoot, and resolve operational challenges, collaborating with team members to implement effective and sustainable solutions that support seamless lab operations.

• Bachelor's degree in a related field, with a minimum of 2+ years of lab management experience, preferably in a biotech setting.
• Well‑organized and detail‑oriented, with excellent communication skills, both written and verbal.
• Proven experience in managing lab equipment/vendors, including scheduling calibration, certifications, and maintenance activities.
• Strong interpersonal skills with the ability to work effectively with multiple stakeholders and influence others.
• Ability to multitask and work under pressure, with effective time management skills to meet deadlines.
• Proactive attitude and a problem‑solving mindset, with a collaborative and team‑oriented approach.
• Proficient in MS Office (Excel, Word, PowerPoint, etc.) for data analysis, reporting, and documentation purposes.

• Location:
  
  Natick, MA
• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Administrative
• Compensation: $–$