Office Services Associate

Company Description

Williams Lea by RRD is a global business support services company with a strong legacy of over 200 years of experience delivering world‐class business solutions.

We're a people‑powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high‑volume print and digital communications, we’re the behind‑the‑scenes team making everything run smoothly.

The primary function for this role will be general mailroom and office support. If you are passionate about customer service and working in a professional environment with a team atmosphere completing mail & shipping services, copying, and general office requests, this job could be for you!

• Ensure that job tickets are properly filled out before beginning work.
• Perform work in copy, fax, mail, general requests and intake functions as needed and according to established procedures.
• Communicate with supervisor or client on job or deadline issues.
• Meet contracted deadlines for sending and delivering faxes.
• Troubleshoot basic equipment problems.
• Load copiers with various paper and toner.
• Must be able to lift up to 50 lbs on a regular basis.

• High school diploma or equivalent.
• Minimum (1) year office services experience preferably in a legal, banking or large corporate environment.
• Skilled in the use of fax, mail, phone & and/or digital reprographics equipment.

It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Williams Lea is a drug‑free workplace and performs pre‑employment substance abuse testing.

All employment offers are contingent upon the successful completion of both a pre‑employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans.