Receptionist, Administrative​/Clerical

Client Service Professional / Receptionist

Seasonal position providing front‑line client service at H&R Block. Focus on greeting, scheduling, and ensuring a positive client experience in person, over the phone, or virtually.

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We foster a high‑performing, connected culture where everyone feels like they belong.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure all client needs are met during service, both in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Perform other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Previous experience in a sales/marketing or customer‑service environment.
• Experience working in a fast‑paced environment.
• Ability to multi‑task, with strong organizational and time‑management skills.
• Computer proficient with Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You.
• Neurodiversity and caregiver support available to you and your family.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (eligibility required).
• Additional benefits available after hiring.

$11.00 – $27.00 per hour. Local minimum wage laws apply. Compensation may include incentive and short‑term incentive plans.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.