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Accounts Receivable​/Billing and Collections Specialist

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Boston Senior Home Care
Full Time position
Listed on 2026-01-31
Job specializations:
  • Accounting
    Accounts Receivable/ Collections, Financial Analyst, Accounting & Finance, Financial Reporting
  • Finance & Banking
    Accounts Receivable/ Collections, Financial Analyst, Accounting & Finance, Financial Reporting
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

BOSTON SENIOR HOME CARE – ACCOUNTS RECEIVABLE/BILLING AND COLLECTIONS SPECIALIST - JOB DESCRIPTION

Job Title:

Accounts Receivable/Billing and Collections Specialist
Division:
Administration
Department:
Fiscal

Reports to:

Director of Revenue
FLSA:
Non-Exempt
FT/PT:
Full-Time (35 Hours)
Issued:
January 2026

Job Summary

The Accounts Receivable/Billing and Collections Specialist has the primary responsibility of managing all aspects of customer billings that are assigned to him/her. He or she is an organized, efficient and highly motivated individual with a passion for extreme accuracy. He or she is also resourceful and possesses a high degree of integrity. The Accounts Receivable/Billing and Collections Specialist is focused on getting the job done right, the first time.

Our ideal candidate comes with 5+ years Accounts Receivable/Billing and Collections Specialist experience in the Health care industry.

Responsibilities
  • Manages full customer billing life cycle, from invoice creation to payment receipt.
  • Receives and processes incoming customer payments with extreme focus on accuracy.
  • Manages the status of customer accounts and balances and identifies inconsistencies.
  • Updates accounts receivable database with new accounts or missed payments.
  • Prepares thorough reports on billing activity with clear and reliable data.
  • Verifies discrepancies and resolves customer billing issues and short payments.
  • Records and posts payments (cash, check, credit card and ACH transactions) to customer accounts in a timely, accurate manner.
  • Serves as primary contact for customers seeking assistance with payments or billing discrepancies.
  • Maintains and updates customer records in appropriate software.
  • Prepares credit memos and billing adjustments.
  • Reconciles customer accounts to outstanding customer balance.
  • Processes billable activity from organizations billing platform within required timeframe.
  • Manages Billing inbox and Client inquiries.
  • Performs monthly revenue analysis and reporting.
  • Works closely with Fiscal team to ensure Client needs are met.
  • Prepares monthly revenue proof reports for the month end close.
  • Other Duties:
    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

    Competencies, Skills, and Attributes
    • Deep knowledge and understanding of billing software and collections procedures.
    • Strong computer skills, especially Microsoft Excel (Pivot tables, V‑Lookups, etc.).
    • Team player with a willingness to get to know their colleagues.
    • Character of integrity and dependability.
    • Above average organization skills with a keen ability to prioritize.
    • Excellent communication skills.
    • Proactive and resourceful.
    • Possesses a positive attitude.
    • Ability to manage multiple tasks concurrently, and being able to switch gears seamlessly.
    • Attention to accuracy and detail.
    Qualifications and Requirements
    • 5+ years Accounts Receivable/Billing/Collections experience.
    • Bachelor's degree in Accounting, Finance, or a related degree preferred but not required;
      Microsoft Dynamics experience preferred, not required.
    • High level Excel and Spreadsheet utilization.
    • Experience working with claims from United Healthcare, Tufts, Boston Medical Center, Commonwealth Care Alliance, and Senior Whole Health required.
    Work Authorization / Security Clearance

    Must be able to work in the United States.

    Position Type / Expected Hours of Work

    This is a full‑time position, Monday – Friday, 9:00 AM – 5:00 PM.

    Travel

    This position requires minimal travel.

    Working Conditions

    Work Environment:
    This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers, copiers, filing cabinets.

    Physical Demands:
    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must be able to carry 15 to 20 lbs. The employee is regularly required to talk and hear. The employee is frequently required to stand, walk, use hands to finger,…

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