Assistant Shop Manager

About the role

Are you looking for a new opportunity where you can be part of a fantastic team that delivers its best at all times? Would you love to work for a charity where we believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential? If so, this could be the job for you!

Sense is currently recruiting for an Assistant Shop Manager to work 15 hours per week at our shop in Boston on a permanent basis.

This is an exciting time to join our team and work in our network of over 120 shops as we continue our growth programme. We are looking for someone to lead and inspire an enthusiastic team, drive delivery of standards, operational and customer service excellence – all to maximise vital income generation for the charity.

• Building, training and inspiring a great team of volunteers
• Delivering superb shop standards, offer and customer engagement
• Driving stock generation and community engagement

• Self‑motivated, creative, great communicator and positively committed to working in charity retail
• Experience inspiring a team to provide excellent customer service
• An eye for detail to ensure a safe, clean and inviting environment for customers, staff and volunteers
• Experience working in a retail environment or occupying a team‑leader position
• Willingness to work bank holidays, weekends and flexible across 7 days of the week

We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability‑confident leader.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. We provide excellent training and development, a group personal pension scheme and a generous annual leave entitlement.

Please complete your application via the link below. Managers will review your application and shortlist candidates for interview in relation to the personal specification. We recommend you read the candidate guidelines, job description and person specification before applying. Submit your application as soon as possible as we reserve the right to close posts at any time.

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Recruitment team:

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from under‑represented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone’s contribution is valued and we ensure they are given the opportunity to realise their potential. For more information please visit: