Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

Administrator

Lincolnshire | Full-time | Mon-Fri- 8am-4pm with 1 hour for lunch.

Our client is seeking a proactive and organised Administrator to provide efficient administrative support to their business. This is a pivotal role, ensuring the smooth handling of trade and retail orders, excellent customer service, some sales and the effective use of systems such as Shopify and Unleashed.

• Processing and managing trade and retail orders using Shopify and Unleashed
• Ensuring all orders are dispatched accurately and on time
• Raising and dispatching trade sample orders as required
• Acting as the first point of contact for trade and retail enquiries (via phone and email)
• Handling queries regarding delivery dates, order status, product fitting (e.g. panels), and technical questions
• Maintaining accurate filing systems and records
• Building and maintaining positive customer relationships to support long-term business growth
• Carrying out any other reasonable duties as required to support smooth business operations

• Previous experience in an administrative role within a trade or retail environment
• Experience with e-commerce and stock management systems (Shopify and Unleashed desirable)
• A background in customer service, with confidence handling technical or delivery queries
• Strong organisational and time management skills, with the ability to prioritise a busy workload
• Excellent communication and telephone handling skills
• Good IT proficiency, including Microsoft Office and database management
• A strong command of written and spoken English
• Qualifications:
  
  GCSEs (or equivalent) in English and Maths are essential.

This is a fantastic opportunity to join a supportive and forward-thinking business where your skills will make a real impact. The Administrator will play a key role in supporting both customers and operational processes, making this an exciting and rewarding position for the right candidate.

Salary will be reviewed after the temporary period.

If you are interested in this position and have experience,  to  or call on to discuss this role further.

Due to the high volume of applications, it is not always possible to respond to all candidates. If you have not had a response from us from within 7 days from applying then please assume that your application was unsuccessful.

Workforce Unlimited is a Recruitment Agency and acting on behalf of a Client. By submitting your CV or application to Workforce Unlimited, you are consenting to your details being forwarded onto our Client in relation to the position applied for and, unless advised otherwise, we will retain your information for consideration for future relevant vacancies for a limited time.