Retail Assistant Store Manager

Overview

Retail Assistant Store Manager to join our Team!

$14.00 to $17.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process!

Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $1.90 per hour ON TOP OF YOUR HOURLY RATE.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program is available to all employees on the second day of employment. Employees can withdraw up to 50% of wages earned up to seven times in a payroll cycle.
• The ability to earn unlimited commission above your hourly base rate.
• Vacation: one week of paid vacation after six months of service; additional vacation after one year; two weeks on each anniversary thereafter; 120 hours after five years (adjusted for state/local requirements).
• Sick/Personal: 8 hours after 6 months, 16 hours each anniversary thereafter (years 2-5); 24 hours after five years (adjusted for state/local requirements).
• Employee discounts on first day of active employment.
• Tuition Reimbursement with First Cash Education (up to $2,000 per year) for full-time employees meeting requirements.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto-enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

We are seeking an Assistant Store Manager with a minimum of six months of management/3rd key experience. This role is accountable for day-to-day store operations and promoting a positive/productive environment. You will partner with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage customer relations/satisfaction. This position sets the tone for a customer-centric environment.

Together with the Store Manager, you will analyze store financial statements to ensure goals are met, participate in asset protection, promote the business, and target new customer acquisitions. You will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and more.

This position offers an hourly wage plus commission based on productivity and a bonus based on store performance. Actual pay depends on location, qualifications, and experience.

This is a representative list of duties and is not all-inclusive; other duties may be assigned as needed.

• Facilitate a customer-centric environment by engaging customers professionally and addressing issues promptly.
• Monitor and assist in training Pawnbrokers to meet First Cash standards.
• Recruit top talent through prescribed channels.
• Open/close the store, count cash drawers and merchandise, following procedures to protect assets.
• Ensure asset protection through inventory control and safety procedures.
• Administer processes: inventory, loan management, merchandising, store systems, and reporting.
• Evaluate financial statements and drive profitability through communication and goal setting.
• Ensure operating standards meet First Cash standards.
• Monitor loan qualification and buying processes to maintain value and integrity of loans.
• Complete assigned tasks and training for self-development.
• Communicate with employees to align with store mission and profit objectives.
• Remain up-to-date on product knowledge.
• Act as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Must be willing and able to perform duties for extended periods (standing, stooping, walking, climbing, lifting).
• Must be willing and able to lift/carry up to 50 pounds.
• Demonstrated ability to supervise others.
• Ability to work with firearms and become firearms certified.
• May assist customers exterior of the building or retrieve products from exterior storage.
• Minimum Age: 18
• High School Diploma, GED, or equivalent experience
• Ability to work in multiple locations as business needs dictate.
• Flexible retail schedule including weekends and holidays.
• Assistant Store Managers will work 40+ hours a week; hours vary by business needs.
• Computer literate; POS systems and standard office machines.
• Ability to multi-task in a fast-paced environment; detail-oriented with strong organizational skills; analytical skills.
• Cash handling experience required.
• Ability to work independently with minimal supervision; strong work ethic and business sense.
• Bilingual applicants encouraged to apply.

The employee commission incentive plan is proprietary to First Cash. Assistant Store Managers can earn 2-8% commission based on personal gross profit. Details provided during interview.

Note:

This description is not exhaustive; duties/responsibilities may change. Arbitration agreement may be required. Pay rates will comply…