Customer Service Representative

Overview

Be among the first 25 applicants. At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit.

Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers  needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.

Summary

Under the direction of the Customer Service Manager, the Customer Service Representative will respond to customer inquiries regarding company products and services, process customer phone orders, check availability of stock and shipping dates, quote prices, fill orders to customer specifications, process sales data via computer, and assist the outside sales team by preparing price quotes and sourcing products.

• Respond to customer inquiries regarding company products and services
• Process customer phone orders
• Check availability of stock and shipping dates
• Quote prices, fill orders to customer specifications and process sales data via computer
• Assist the outside sales team by preparing price quotes and sourcing products

• 2-3 years of work experience with Pump Parts, Bearing & Power Transmission products, Safety products, and/or MRO supplies preferred
• Excellent communication skills
• Should be enthusiastic and able to work independently
• Must have experience performing a majority of the functions
• Prior inside sales/customer service experience
• Data entry skills, organization, multi-tasking and customer focus is required
• Regular in-person attendance required

• Physical Demand: N/A
• Working Conditions:
  
  Office Environment
• Training/
  
  Certifications:
  
  N/A
• Shift Time/Overtime:
  Monday-Friday, 8:00am-5:00pm
• Travel:
  Travel may be required to attend training or educational events aimed at expanding knowledge
• Education:
  
  High School Diploma required

Location:

USA:

LA:

Bossier City

DXP is an equal opportunity employer. All offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE/M/F/D/V