Guest Experience Representative

for “essential” or “functional” purposes, such as to enable certain features of our Digital Services (for example, to allow a customer to maintain a basket when they are shopping at an online store);

for “analytics” purposes, such as to analyze the traffic to and on our Digital Services (for example, we can count how many people have looked at a specific page, or see how visitors move around the website when they use it, what website they visited prior to visiting our website, and use this information to understand user behaviors and improve the design and functionality of the website);

and

for “retargeting” or similar advertising or commercial purposes, such as:

The use of these technologies by third parties may be subject to their own privacy policies and is not covered by this Policy, except as required by law. We may also use your Identity Data, Device/Network Data, Inference Data and Contact Data collected in this context for Commercial Purposes.

Apply locations:
Bossier City, LA

Type:
Part time

Posted on:
Posted Yesterday

Job Requisition : R

ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Guardian for Brookshire Grocery Arena in Bossier City, LA. The Guardian position is fun, flexible, and allows for part-time scheduling. It is ideal for anyone with a great customer service attitude and a flexible schedule.

Essential Duties and Responsibilities

• Provide primary guest assistance throughout the venue.
• Have thorough knowledge of building policies, procedures, and event requirements.
• Distribute venue information and updates.
• Serve as ticket taker and/or usher, distributing programs and escorting patrons.
• Listen to guests' compliments and complaints.

• Provide ADA services and information to guests with disabilities and the elderly, including special accommodations.

• Make people feel special.
• Keep floors and aisles clear.
• Report suspicious activity.
• Report to Events Coordinator in uniform.
• Initiate eye contact, smile, and stand confidently.
• Perform other related duties as assigned.

Qualifications

Must be able to perform each duty satisfactorily. Reasonable accommodations may be made for individuals with disabilities.

Education

• High School diploma or GED, or equivalent experience.

Skills and Abilities

• Work independently with judgment and initiative.
• Remain flexible.
• Exhibit excellent customer service, communication, and problem-solving skills.
• Maintain effective relationships with clients, employees, and patrons.
• Follow instructions and communicate effectively.

Other Requirements

• Must be at least 18 years old.
• Pass background and reference checks.

Physical Demands

• Ability to stand for extended periods.

Note

The responsibilities may change due to reasonable accommodations or other reasons. These duties are not exhaustive.

ASM is an Equal Opportunity/Affirmative Action employer and encourages diverse applicants. VEVRAA Federal Contractor.

Our Work Experience reflects our culture, values, and people—our greatest asset. Our employees are disciplined, hardworking, curious, trustworthy, humble, and truthful. They collaborate and strive to make a difference, making us the #1 Top Workplace in the area.