Assistant Head Housekeeper Job Borehamwood area,England UK,Hospitality / Hotel / Catering

Double Tree by Hilton London Elstree, Barnet By-pass, Borehamwood, Hertfordshire, WD6 5PU

Rate: £14.00 |

Hours:

Guaranteed Hours Each Week
Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of up to £10,000 per year with unlimited career progression

WGC is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.

In the role of Assistant Head Housekeeper, you will report to the Head Housekeeper and be responsible for supporting your team in the day-to-day running of the housekeeping department.

In return for your dedication, WGC offers an industry-leading package and is passionate about career progression; we’ll look to build a career plan with you that includes training, mentoring, and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.

Your role will include:

Check rooms per company standard

Work to improve productivity and efficiency of room cleaning

Analyse guest data to plan resources and materials required to meet operational requirements

Maintain strong working relationships with GM, Hotel Team, HSK team, and suppliers to ensure clear communication and implementation of best practices

Identify ways to improve Guest Satisfaction

Adhere to Health and Safety Policy, keeping all work areas neat and well organized (COSHH/Manual Handling)

Recruit, train, manage, and monitor team performance daily/weekly

Deliver and exceed financial targets

Manage expenditure and payroll to ensure budgets are achieved

Participate in training to improve skills and performance

Solve routine challenges that occur on the job

If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment, and want to join a business that offers you exceptional development and potential to progress, apply now.

We recognize that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business, and share a sense of belonging. We place a lot of value on recruiting based on behaviors rather than prioritizing qualifications or experience.

We are proud to be a Disability Confident Employer; please let us know if you require any support or reasonable adjustments during the application or interview process.

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