Commercial Account Handler

Put clients at the heart of everything you do.

We're looking for a driven Commercial Account Handler who enjoys managing commercial clients, delivering excellent service, and supporting Account Executives in a fast-paced insurance environment. This role offers the chance to develop your career while making a real impact for clients.

As a Commercial Account Handler, you'll manage a portfolio of commercial clients, providing advice, processing renewals, and supporting Account Executives to deliver world-class service. You'll also have opportunities to identify business development prospects across various insurance products, including Professional Indemnity, Cyber, and Public Liability.

• Maintain and develop relationships with insurers, affiliates, and other partners

• Manage client queries and ensure policies and documentation meet service standards and regulatory requirements

• Identify opportunities to offer additional cover and cross-sell products

• Keep up-to-date with industry developments to maintain strong technical knowledge

• Assist with external events, exhibitions, and other marketing initiatives as required

• Support Account Executives in delivering excellent service to commercial clients

• Contribute to departmental and personal financial targets through client relationship management

• Experience in a commercial insurance environment, ideally with Professional Indemnity knowledge

• Familiarity with Acturis is advantageous, but general SME experience will also be considered

• Sales-focused approach while maintaining high standards of customer service and advice

• Cert CII or significant progress towards qualification is beneficial

• Strong written and spoken English, numerical skills, and attention to detail

• Excellent interpersonal, telephone, and organisational skills

• Confident with IT systems, particularly MS Office, with the ability to learn new platforms

• Up to £40,000 basic salary + benefits including holiday allowance, pension, and death-in-service cover

• Access to flexible benefits and professional development opportunities, including fully funded qualifications

• Supportive, meritocratic culture where high performers are recognised

• Opportunity to build a rewarding career with a growing insurance team

If you're looking for a client-focused role where your expertise is valued, your career can progress, and your contribution makes an impact, this is a fantastic opportunity.

Please apply above or email at with your CV