Night Team Leader

Night Team Leader – Village Hotels

Our hotels never sleep and our first‑class customer service never stops. With a busy hotel, a lively Pub & Grill and a buzzing health club we’re on the go 24/7. As the Night Team Leader you will play a crucial role in ensuring that your team delivers exceptional service throughout the night. You will work alongside the Night Manager, think on your feet, proactively solve problems and support all hotel departments.

Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head‑and‑shoulders above the competition.

• Complimentary Health and Wellness Membership at your home club for you and a family member/friend worth £1,500 a year
• Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast
• Friends and Family discounted stays from £49 including breakfast
• 50% discount on food and drink purchased on or off shift at any Village Hotel Pub & Grill
• 30% discount on and off shift in our Village Hotel Starbucks stores
• Excellent training and development including our Rising Stars and Talent Academy programmes
• A more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform
• Discounts and cashback offers on many high‑street brands and supermarkets
• A range of well‑being and healthcare benefits and monthly well‑being programmes for all employees to support your mental health
• Mental wellbeing first with mental health first‑aiders and up to 2 mental health days to utilize annually
• Financial wellbeing support and salary drawdown via Wagestream
• Access to our Employee Assistance Programme, offering support and counselling
• Flexible working hours
• A fun, supportive and inclusive work environment with regular team events
• Excellent reward and recognition incentive schemes
• Anniversary rewards for key milestones of service
• Electric car salary sacrifice scheme
• Have your birthday off guaranteed
• Discounted health cash plan and sick pay insurance
• A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities
• Enhanced maternity and paternity benefits and pay
• Company pension scheme
• Life insurance
• Terms and conditions apply based on your contract

• Strong customer service skills
• Ability to lead and motivate your team, ensuring they are skilled and engaged
• Capacity to deliver brand standards
• Forge and maintain strong relationships with all departments
• Successful DBS checks (required for this role)

• Seniority level:
  Mid‑Senior
• Employment type:
  
  Part‑time
• Job function:
  Information Technology (
  
  Note:
  
  role largely involves hospitality and service delivery)
• Industries:
  Hospitality