Receptionist and Facilities Assistant

Job Title:

Facilities Administrator
Salary: £26,000

Location:

Borehamwood

Hours:

8:30-5pm Mon-Thurs, 8:30-4:40pm on a Friday

Contract:

Temporary ongoing

Overview:
A fantastic opportunity to become the first point of contact for students, staff, and visitors. This role combines front-of-house customer service with facilities and admissions support, ensuring the campus remains welcoming, safe, and well organised.

Key Responsibilities:

Reception & Front-of-House:
Welcome visitors, manage enquiries, issue , and maintain a professional reception area.
Admissions & Enrolment:
Support the full applicant journey, from enquiries and interviews to enrolment and data processing.
Facilities & Safety:
Monitor campus areas, report issues, and ensure rooms and communal spaces remain safe, tidy, and secure.
Customer Service:
Handle phone, email, and face-to-face queries in a friendly, solution-focused manner.
Operational Support:
Manage post, deliveries, parking permits, cash handling, and reception diary tasks.

Person Specification:

Experience in an administrative or front-line customer service role.
Strong IT skills, including MS Office and database systems.
Excellent communication, organisation, and interpersonal skills.
Friendly, welcoming, and professional approach.
Flexible, calm under pressure, and able to manage competing priorities.
Confident interacting with students, staff, and visitors at all levels.
Willing to undertake First Aid training if required.
Committed to inclusivity, positive service delivery, and maintaining a supportive environment.

Thank you for your interest in this vacancy, which is being advertised by Smart
10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted.

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10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or Linked In. Please refer to Smart
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