Systems & Operations Administrator

Systems & Operations Administrator

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Established in 1975, Sopher + Co LLP is a trusted business adviser of choice for entrepreneurs, owner‑managed businesses, high‑net‑worth individuals, professional partnerships, and expats. Our roots in Elstree led to an early client base in the media and entertainment industry, and today we support clients across more than 20 diverse sectors. Our success lies in our people – through an open‑minded culture, continuous development opportunities, and a commitment to exceptional client experience.

Sopher + Co LLP is a place where you can grow your career with purpose.

• Support new client onboarding by completing administrative checks, AML searches, and updating records.
• Maintain accurate and compliant client data, carrying out regular reviews and updates.
• Act as a first point of contact for day‑to‑day user queries, providing guidance on workflows and system use (non‑technical).
• Assist with the rollout of new systems and processes, including preparing user guidance and supporting training sessions.
• Create and maintain documentation for policies, procedures, and system workflows.
• Generate routine operational reports and data extracts for business use.
• Support administrative and process‑improvement projects as directed by the Systems & Operations Manager.
• Handle confidential information in line with firm policies and uphold all health & safety requirements.
• Carry out additional administrative tasks as required.

You will be highly organised, detail‑focused, and confident managing data and processes. You will be comfortable working both independently and as part of a team, with a proactive approach to problem‑solving and continuous improvement.

• Experience in an administrative, operations, compliance, or data‑management role.
• Experience with in a professional services or accountancy environment (advantageous but not essential).
• Familiarity with business systems such as CRMs, client databases, and document management platforms (e.g., CCH, Virtual Cabinet, Fibre CRM).
• Understanding of workflow processes, record‑keeping, and compliance requirements.
• Strong digital literacy and a willingness to learn new systems (no technical IT background required).
• Excellent attention to detail and accuracy, especially when working with client and business data.
• Clear and confident written and verbal communication skills.
• Strong organisational skills with the ability to prioritise workloads effectively.
• A proactive mindset with the confidence to suggest improvements and flag issues.

You will also demonstrate key behavioural competencies including:

• High levels of organisation, reliability, and methodical working.
• Flexibility and adaptability to changing priorities.
• A positive, professional attitude and commitment to confidentiality.
• A strong team‑player mindset with the ability to work independently when required.
• Enthusiasm for ongoing development and learning.

We offer a competitive salary and benefits package, a supportive and friendly working environment, and the opportunity to build your career within a respected and growing firm. You will have access to ongoing training and development, exposure to a wide range of internal processes, and the chance to contribute to meaningful operational improvements.

Sopher + Co LLP is committed to equality of opportunity in employment and expects all employees to uphold this principle to support the continued success of our business.